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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Thomas Wright

July 1, 2024

5  out of  5 rating by Thomas Wright
"Nave Thomas has been a huge help into saving me and my father money from our previous auto insurance. The switch to State Farm was easy and convenient he listened to all of our concerns that we had with our previous auto insurance company. Nave also never rushed us he gave us time to think over the descion of switching because me and my father have been with our previous auto insurance company since we been driving so making the switch wasn't easy regardless of the savings . We both are happy with the change and not just saving wise but also customer service wise. Thank you Nave"
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Darrell Corbin

June 28, 2024

5  out of  5 rating by Darrell Corbin
"Ms. Tracey is excellent and did a very good job. I very appreciative of her and she’s definitely a good employee."
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McKenna Reddick

June 11, 2024

5  out of  5 rating by McKenna Reddick
"Nana Thomas was very fast & efficient with helping me for my auto + home owners insurance. he’s great!"
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May 21, 2024

5  out of  5 rating by Katie
"Excellent service! Thank you Leah for your prompt response and assistance! So glad I switched over to State Farm!"
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Paul Sollazzo

April 26, 2024

5  out of  5 rating by Paul Sollazzo
"Just had the best experience here, Stephanie and Leah were the best, they even reduced my payments by more than half. Love this place, thanks again Stephanie"
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Shauntel Sullivan-Garrett

April 26, 2024

5  out of  5 rating by Shauntel Sullivan-Garrett
"Awesome customer relations....was truly a pleasure. Very knowledgeable regarding insurance options"
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Jacuzzi Bubbles

April 19, 2024

5  out of  5 rating by Jacuzzi Bubbles
"I have never received such quality customer service as I did with State Farm. I previously was paying over $300 with liberty mutual for LIABILITY. Stephanie Navarro, my representative State Farm’s agent, helped me save OVER HALF my monthly payments and with full coverage. She was phenomenal, kind, informative, and adamant about finding ways on saving money. I HIGHLY RECOMMEND anyone looking to switch over their insurance policy to consider the staff at the State Farm in Salisbury, Maryland; they also help insure Delaware-ians as well. Kudos and thank you again!!!!!"
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Jay Money

April 8, 2024

5  out of  5 rating by Jay Money
"I was calling around to get some quotes and the young lady Burgundy was very nice!"
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April 8, 2024

5  out of  5 rating by N M
"Everytime I call Burgundy gives me excellent customer service."
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Charrell Moore

April 8, 2024

5  out of  5 rating by Charrell Moore
"Burgundy Hayward displayed great professionalism and so much patience when I called. She took her time to make sure that understood everything that I was being quoted for. If anyone needs any help finding reasonable insurance I highly recommend her."
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Heather Webster

April 8, 2024

5  out of  5 rating by Heather Webster
"Just wanted to give a shout out to Burgundy. She helped me clear issue with DMV as due to my error of turning in tags late. She took the time & reached out to them. Burgundy & all on Reddell's team is always kind & willing to help."
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Kelcie K

April 8, 2024

1  out of  5 rating by Kelcie K
"Incompetent people who refuse to take responsibility for their mistakes. They filed paperwork incorrectly that caused my flood insurance refund to be sent to the buyer of my home, rather than me - despite the fact that it was pointed out MULTIPLE times before filing that they had the information for the refund incorrect. Their response? It isn't their fault, there's no proof, and "Sorry for the inconvenience." Well, I have plenty of evidence that it is indeed solely your fault - and if this problem is not solved (and I do not receive my money) I will be suing. You must be held accountable."
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Joe Austin

March 29, 2024

4  out of  5 rating by Joe Austin
"Good customer service"
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February 27, 2024

4  out of  5 rating by R3B3LMD
"Update: They are moving in the right direction. Haven't had any issues and service has been as it was 10 years ago. Tried signing up for a statefarm credit card had a promotion letter and a code. Started the sign up process and they signed me up for a different card. When I called to try and correct the problem they did not understand why I wanted the card in the promo. They think that the one they signed me up for is the best because it has a whole 3 percent cashback on my insurance that cost 700 bucks a year which is a whole 21 bucks. The card I got came with no promotions and starts at 22%. I have a high 700 credit score and other cards as low as 10%. Their other solution was signing up for the card I originally wanted to get my report dinged again. I have updated my rating again this office has gone through changes over the years and with a mess up like this and lack of proper handling of this matter and lack of understanding. I'm done with Reddells office. What really did it was the guy who kept pushing the 3 percent is a bigger number so it's better even tho it equals 20 bucks. He either was trying to lead me down a alley or needs more financial education and understand what the customer is saying. I should of left with my first review; Because In this case, I did, but could of been worse. Original Have been using this office for years and it’s so badly ran you should avoid this office or you will have headaches and repeat calls or be maybe even get screwed"
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Melissa Smith

February 13, 2024

5  out of  5 rating by Melissa Smith
"He was very patient!"
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Kurstan Johnson

November 16, 2023

5  out of  5 rating by Kurstan Johnson
"Have been a client for years, they have great customer service!"
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Shannon Croll

November 15, 2023

5  out of  5 rating by Shannon Croll
"Dan was an absolute pleasure to deal with. He is extremely knowledgeable, professional and personable. I highly recommend Dan for all of your insurance needs."
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Aubrey Campbell

November 9, 2023

5  out of  5 rating by Aubrey Campbell
"After being a loyal USAA customer for over a decade, I swore there was no way State Farm was going to get me a lower rate. Greg convinced me to try and, to my surprise, ended up saving me over $100/mo on my car and home insurance! Not only did we end up saving money, but I also now have a trusted insurance agent on speed dial. Any time an issue has arose or I have a question, Greg and his team have been exceptionally expedient, educated and helpful. It feels great knowing my family's greatest investments are in great hands with this team!!"
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Rodney Beebe

November 9, 2023

5  out of  5 rating by Rodney Beebe
"Greg is very knowledgeable about all of the fine points to insurance to help you save money and protect your family. His office is very helpful and responsive to any questions or issues that come up. I would recommend giving them a try."
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Cathy Curran

November 8, 2023

5  out of  5 rating by Cathy Curran
"Wonderful agent!!! Saved me so much $$$!! Didn't sell things I didn't need or want!!"
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Brittany Carey

November 3, 2023

5  out of  5 rating by Brittany Carey
"Just switched back to State Farm from progressive. Dan was amazing, extremely knowledgeable & made the process quick & painless! Amazing customer service."
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Stephanie Henkelman

October 24, 2023

5  out of  5 rating by Stephanie Henkelman
"Greg and Dan are excellent! They went well out of their way to make sure we had the proper coverage and answer any and all questions that we had for our homeowners association. Really appreciate you both going the extra mile! Looking forward to working with you in the future."
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Buddy Barlow

September 25, 2023

1  out of  5 rating by Buddy Barlow
"Never in my life have i ever dealt with so much mismanagement in a insurance company. My father & I were treated as 1 person and dropped from coverage. There was no rush to fix it and the entire office was ignroant to fixing it. No updates and zero communication. Several other past clients have said the same thing. Not once did we ever speak to Mr.Reddel when he was our main agent. Stay far away and get insurance elsewhere. After 7+ weeks we still havent heard aback about fixing my insurance."
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Jack Powell

September 23, 2023

5  out of  5 rating by Jack Powell
"I want to express my heartfelt appreciation to Tracy, my insurance agent. Her dedication and professionalism have been truly remarkable. Working with Tracy is like having a 'safety net' for life's uncertainties. Plus, her sense of humor always brightens my day!"
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Ryan Brown

September 23, 2023

5  out of  5 rating by Ryan Brown
"Tracey's dedication to finding me the best insurance coverage was truly remarkable. She went above and beyond, exploring numerous options and tailoring a policy that perfectly matched my needs. Not only did she find me a great policy, but she also managed to secure better coverage for a lower cost, saving me both money and stress."