State Farm® Insurance Agent Greg Reddell

"I have never received such quality customer service as I did with State Farm. I previously was paying over $300 with liberty mutual for LIABILITY. Stephanie Navarro, my representative State Farm’s agent, helped me save OVER HALF my monthly payments and with full coverage. She was phenomenal, kind, informative, and adamant about finding ways on saving money. I HIGHLY RECOMMEND anyone looking to switch over their insurance policy to consider the staff at the State Farm in Salisbury, Maryland; they also help insure Delaware-ians as well. Kudos and thank you again!!!!!"

"Incompetent people who refuse to take responsibility for their mistakes. They filed paperwork incorrectly that caused my flood insurance refund to be sent to the buyer of my home, rather than me - despite the fact that it was pointed out MULTIPLE times before filing that they had the information for the refund incorrect. Their response? It isn't their fault, there's no proof, and "Sorry for the inconvenience." Well, I have plenty of evidence that it is indeed solely your fault - and if this problem is not solved (and I do not receive my money) I will be suing. You must be held accountable."

"Update: They are moving in the right direction. Haven't had any issues and service has been as it was 10 years ago. Tried signing up for a statefarm credit card had a promotion letter and a code. Started the sign up process and they signed me up for a different card. When I called to try and correct the problem they did not understand why I wanted the card in the promo. They think that the one they signed me up for is the best because it has a whole 3 percent cashback on my insurance that cost 700 bucks a year which is a whole 21 bucks. The card I got came with no promotions and starts at 22%. I have a high 700 credit score and other cards as low as 10%. Their other solution was signing up for the card I originally wanted to get my report dinged again. I have updated my rating again this office has gone through changes over the years and with a mess up like this and lack of proper handling of this matter and lack of understanding. I'm done with Reddells office. What really did it was the guy who kept pushing the 3 percent is a bigger number so it's better even tho it equals 20 bucks. He either was trying to lead me down a alley or needs more financial education and understand what the customer is saying. I should of left with my first review; Because In this case, I did, but could of been worse. Original Have been using this office for years and it’s so badly ran you should avoid this office or you will have headaches and repeat calls or be maybe even get screwed"

"After being a loyal USAA customer for over a decade, I swore there was no way State Farm was going to get me a lower rate. Greg convinced me to try and, to my surprise, ended up saving me over $100/mo on my car and home insurance! Not only did we end up saving money, but I also now have a trusted insurance agent on speed dial. Any time an issue has arose or I have a question, Greg and his team have been exceptionally expedient, educated and helpful. It feels great knowing my family's greatest investments are in great hands with this team!!"

"Greg and Dan are excellent! They went well out of their way to make sure we had the proper coverage and answer any and all questions that we had for our homeowners association. Really appreciate you both going the extra mile! Looking forward to working with you in the future."

"Never in my life have i ever dealt with so much mismanagement in a insurance company. My father & I were treated as 1 person and dropped from coverage. There was no rush to fix it and the entire office was ignroant to fixing it. No updates and zero communication. Several other past clients have said the same thing. Not once did we ever speak to Mr.Reddel when he was our main agent. Stay far away and get insurance elsewhere. After 7+ weeks we still havent heard aback about fixing my insurance."

"Tracey's dedication to finding me the best insurance coverage was truly remarkable. She went above and beyond, exploring numerous options and tailoring a policy that perfectly matched my needs. Not only did she find me a great policy, but she also managed to secure better coverage for a lower cost, saving me both money and stress."

"I talked to Burgundy today with questions about my bill not being sent to my home anymore. She was very helpful went in and clicked on whatever was necessary so that I should be receiving my bills again. I really like this State farm office. All of the employees are very nice and helpful."